Harrington FAQs
Process Solutions.
Questions Answered.
This FAQ section provides quick answers to common questions about Harrington, including our products, services, and support capabilities, helping you quickly find the information you need and understand how we support projects from start to finish. If you need additional assistance, give us a call at 1-800-213-4528 to speak with a live representative right away or send us a message through our contact form. Connect with our team today and let us help you move forward with confidence.
Harrington Overview
Why is the website called HIPCO.com when the company is called Harrington?
HIPCO stands for Harrington Industrial Plastics Company, which has transitioned to Harrington Process Solutions to encompass a wider range of flow control solutions beyond distribution.
What does Harrington Process Solutions do?
Harrington Process Solutions is a national supply chain company with value‑added distribution capabilities, supporting mission‑critical process flow control applications across industrial and municipal markets. We help customers design, source, deploy, and sustain reliable process systems through a combination of products, technical expertise, and integrated services—particularly in corrosive, high‑purity, and demanding operating environments.
How long has Harrington been in business?
Harrington was founded in 1959 and has more than 65 years of experience serving industrial and municipal customers across the United States.
How is Harrington different from other industrial distributors?
Harrington combines deep application expertise, strong manufacturer partnerships, local execution, and national scale to support system‑level outcomes, not just component supply. Our focus is operational reliability, risk reduction, and long‑term customer value.
What types of customers does Harrington serve?
Harrington supports a broad range of customers, including:
- Industrial owner‑operators
- Municipal and public sector entities
- Original Equipment Manufacturers (OEMs)
- Mechanical Contractors
- Engineering, Procurement, and Construction (EPC) firms
- National and multi‑site industrial enterprises
We engage customers across the full lifecycle—from early design and capital projects through ongoing operations, maintenance, and optimization.
Does Harrington have an online store?
Harrington offers an online store where customers can browse products, request quotes, and manage orders conveniently.
Products & Mission Critical Process Solutions
What products and solutions does Harrington offer?
Harrington supports process flow control systems including pumps, valves, piping, fittings, hoses, instrumentation, filtration, tanks, and engineered assemblies used in critical industrial and municipal applications.
Does Harrington support engineered or customized solutions?
Yes. Harrington regularly supports engineered and customized solutions such as pump packages, skid systems, filtration assemblies, and application‑specific configurations tailored to customer requirements.
Does Harrington publish pricing or operate as a purely online seller?
Harrington’s model is application‑driven and consultative. Pricing and configurations are developed through direct engagement to ensure the right solution for each customer’s operating conditions.
Engineering, Technical Expertise & Capital Projects
Does Harrington provide engineering and technical support?
Yes. Harrington provides application and technical expertise to support system design, equipment specification, troubleshooting, and performance optimization.
Does Harrington have experience with CapEx and large projects?
Yes. Harrington has extensive experience supporting capital expenditure (CapEx) projects, including complex, multi‑phase, and multi‑location initiatives. Capabilities include front‑end solution development, system specification, manufacturer coordination, execution support, and lifecycle continuity.
Does Harrington work with EPC firms and OEMs?
Yes. Harrington regularly partners with EPC firms, OEMs, municipalities, and owner‑operators to support project execution and long‑term system performance.
Services, Support & Operational Continuity
Does Harrington offer 24/7 support?
Yes. Harrington provides 24/7 support for critical applications, ensuring responsiveness during urgent operational, maintenance, or system events.
What services does Harrington provide beyond product supply?
Harrington supports customers with technical assistance, maintenance guidance, repair coordination, and lifecycle services through its branch network and service partners.
Does Harrington provide on site or field support?
In select regions and applications, Harrington offers on‑site and field support through trained specialists and partner resources.
Need answers from a trusted source?
Harrington is your partner for mission-critical flow control, from high-purity and sanitary systems to custom OEM fabrication and valve actuation. Whether you need a specialized skid or help navigating harsh environments, we’re here to provide the expert solutions you need. To get started, give us a call at 1-800-213-4528 to speak with a live representative right away or send us a message through our contact form. We look forward to supporting your next project.